CASE STUDY 5.1 VETEMENTS LTEE

If you contact us after hours, we’ll get back to you in 24 hours or less. Work as a team and share rewards and introduce incentive programs. The sales employees began to engage in activities that had an adverse effect on inventory management, employee cooperation, and customer relations. However, the sales employees began to engage in activities that had an adverse effect on inventory management, employee cooperation, and customer relations. To the store managers of Vetements Ltee retail stores. By redesigning the commission system to motivate group rather than individual performance, the problems of customer ownership and intimidation would be reduced. Expectancy theory can be applied to this case to explain employee motivation to hoard customers at the store entrance rather than attend to lower traffic parts of the store and complete inventory duties.

The E-to-P expectancy drops when every employee tries to hoard customers; the competition for customers reduces the change that effort will result in having more customers and therefore more sales. This is why employees to stand near the store entrance and possibly fight over who owns the customer. Punishment is applied when store managers reprimand and threaten to dismiss employees for failing to perform inventory duties. By leaving the sales floor to restock merchandise and complete reorder forms, employees are losing the opportunity to increase sales assigned to their name. Employees are not working inventory management as much as they should lack of punishment. Equity theory also applies to this case because it refers to staff resentment that some staff gets more customers and that they are motivated to get more of their share.

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This is why employees to stand near the store entrance and possibly fight over who owns the customer. However, the sales employees began to engage in activities that had an adverse effect on inventory management, employee cooperation, and customer relations.

Organizational Behavior Modification Evidence: This could also work for the inventory management duties. Social- employee morale in down- customer service is lacking Technological- new inventory system assist in ordering Economic- old system putting employees in financial strain.

case study 5.1 vetements ltee

If you need this or any other sample, we can send it to you via email. The sutdy managers have tried, with limited success, to correct these problems.

Punishment also results in negative attitudes of those being punished towards the punisher. Adjust the incentive systems for both store managers and sales employees. Leave your email and we will send you an example after 24 hours Hi there, would you like to get such a paper? Employees are unsatisfied because the employees at the front of the store get the customers and in turn the highest perceived payoff.

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We will write a custom sample essay on Vetements Ltee Mini Case specifically for you. This staffs feel inequity and thereby adjust their behaviour to minimize tension of inequity.

Punishment tends to be effective only when the manager is present. Vetements Ltee Mini Case send By clicking “Send”, you agree to our terms of sttudy and privacy policy. To Whom do they make recommendation: Hi, I am Sara from Studymoose Hi there, would you like to get such a paper?

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case study 5.1 vetements ltee

Recommendation The best option would be to implement alternative 3. P-to-O expectancy is important because of issues lttee pay, conflicts with other staff. How to cite this page Choose cite format: Vetements Ltee Mini Case.

Vetements Ltee Mini Case Essay

Work as a team and share rewards and introduce incentive programs. Accessed May 23, Thus, this goal would be positive for employees in the winning store. Sorry, but copying text is not allowed on this site. Sorry, but copying text is forbidden on this website.

case study 5.1 vetements ltee

Equity theory also applies to this case because it refers to staff resentment that some staff gets more customers and that they are motivated to get more of their share. Punishment is applied when store managers reprimand and threaten to dismiss employees for failing to perform inventory duties.

If you contact us after hours, we’ll get back to you in 24 hours or less. The sales employees began to engage in activities that had an adverse effect on inventory management, employee cooperation, and customer relations. Behaviour modification is a key factor because the reward system reinforces the inappropriate behaviours.

For example, in addition to a sales commission, sales employees could share a quarterly reward for the store with the best appearance.